Info and FAQ's
My works are handmade art pieces, and are gift boxed with colourful paper wrap details.
I hand build, cut, bake and sand every polymer component, and use handmade art beads, so variations are part of the handmade character and contribute to their beauty. I try to ensure that photos represent colours, scale and patterns as accurately as possible, and encourage customers to also read the descriptions for sizing information - you are welcome to contact me if you have any queries at all, or would like further sizing information.
Earring posts and hooks are surgical stainless steel or sterling silver as noted for pierced ears. Please handle with love and avoid dropping on hard surfaces.
All prices are based on $AUD dollars.
Jewellery is available to ship now, and is gift boxed and safely packed for mailing. Items are shipped within 24 hours of ordering.
Whilst I am still shipping within 24 hours of order, and Australia Post is being super amazing with minimal disruption, shipping times internationally may vary during the COVID 19 crisis depending on your local customs and postal service.
Shipping flat rates rates range from $8.00 - $28.00 depending on your region and whether tracked shipping is selected. Orders are shipped by Australia Post
Sale discounts are on jewellery items and exclude shipping costs unless otherwise noted
Standard domestic shipping rate is AUD$8.00 flat rate, with FREE domestic shipping offered for orders of $70.00 (after discounts) and over. Domestic delivery takes approx. 2-5 working days. Shipping around the Christmas period can take longer so I suggest that orders be placed by 17 December.
For domestic express post, you are able to select this option at checkout. Flat rate is $12.00.
New Zealand delivery is approx 1-2 weeks, NZ orders of AUD$90 and over ship FREE.
International: UK/ USA/ CANADA/ IRELAND/ DENMARK
International delivery takes approx 3-5 weeks.
I'm happy to wrap and send orders to third parties for you - drop me a message and I can include a small gift tag with message on your behalf.
Unfortunately I am not able to be liable for various custom taxes and other taxes beyond Australia and the host of this retail portal being Shopify.
See new listing updates at instagram @sashamaxstudio, and www.facebook.com/sashaandmax.
Refunds and returns
I value your business and want you to love your Sasha + Max piece. Should you need further information before purchase such as size, length, colour, just drop me an email and I will get back to you quickly. Likewise should you have any concerns, you can contact me at email@example.com.
Due to hygiene regulations pierced ear earrings are unable to be exchanged for change of mind, so please select carefully.